How Do I File A Formal Complaint Against Amazon?

How do I make a formal complaint against Amazon?

If you have questions regarding formal complaints, please call 907-465-2521..

How do I email Amazon about a problem?

For issues with your account, such as a billing dispute, you should email For general inquiries, you should email

What do I do if my Amazon package says delivered but no package?

Go to Your Orders. Locate your order in the list and click Problem with order. Select “Package didn’t arrive” from the list. Select Request refund.

Can I chat with someone at Amazon?

Live Chat Free calls Available instantly on compatible devices.

What do I do if my Amazon package says delivered but it isn t?

In the dropdown menu next to Select an issue, choose Where’s My Stuff. Then, in the menu next to Select issue details, choose Tracking shows delivered but item not received. The site will give you the choice of reaching out via email, phone, or live chat. Amazon will investigate the case and ultimately issue a refund.

How do I complain about Amazon delivery?

On Contact Us page, you can select the contact medium, chat or phone, to contact Amazon. If you select phone, an Amazon Associate will call you back instantaneously….More QuestionsVisit Contact Us and click Call Me.Select your issue. … Once done, click Phone to contact us.

How do you write a strongly worded complaint letter?

How to Write a Strongly Worded Letter of ComplaintBe professional. Use professional letterhead and be sure to sign in ink. … Express your dissatisfaction clearly, with facts, dates, and details (including copies of receipts and so on) to help substantiate your claim. … Be sincere. … Be prompt. … Don’t expect compensation every time.

How do you politely complain about service?

How to Complain Politely in EnglishStart politely. Starting a complaint with “I’m sorry to bother you” or “Excuse me, I wonder if you can help me” puts the listener at ease. … Make your request into a question. … Explain the problem. … Don’t blame the person you are dealing with. … Show the you are in the know.

How do I resolve an issue with Amazon?

Contact a merchant to resolve an issueGo to Amazon Pay, click Shoppers, and then sign in using your Amazon credentials.On the Account Activity page, find the appropriate order or transaction, and then click Details.More items…

How do I write a letter of complaint?

How to write an effective complaint letterBe clear and concise. … State exactly what you want done and how long you’re willing to wait for a response. … Don’t write an angry, sarcastic, or threatening letter. … Include copies of relevant documents, like receipts, work orders, and warranties. … Include your name and contact information.

How do I complain about a bank staff?

Options to complain against banks Through its official handle, SBI informs on Quora that customers can submit applications “explaining the grievances with the Branch Manager of the concerned branch/home branch.” They can also call toll-free number 1-800-425-3800 / 1-800-11-22-11 to register complaints.

How do you get your money back from Amazon?

To request a refund on an eligible order:Go to Your Orders.Locate your order in the list and click Problem with order.Select your problem from the list.Select Request refund.Enter your comments in the text box.Select Submit.

Where do I file a complaint against Amazon?

Customer ServiceAmazon India Customer Care Emailcs-reply@amazon.inamazon india customer care number1800-419-7355 (Toll free)Address in MumbaiR 847, MIDC Industrial Area, Rabale, Navi Mumbai, Maharashtra 4007017 more rows

How do I file a complaint with Amazon about a seller?

Go to the product listing on and click the third-party seller’s name. Click the Ask a question button. Go to Your Orders, find your order in the list, and click Problem with order. Depending on your issue, we’ll help you contact the seller if necessary.

How can I contact Amazon customer service?

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What do I do if my Amazon order says delivered but it isn t?

If your Amazon package shows as delivered but you can’t find it, don’t panic! Amazon recommends first checking the delivery details — ensure the address is correct, check the porch or garage, and see whether one of your neighbors accepted your order.