Question: What Are The Six Steps In The Troubleshooting Process?

What are the 7 troubleshooting steps?

Gather information.

Gathering information is a logical first step in any troubleshooting endeavor.

Understand the malfunction.

Identify the source of the problem.

Correct/repair the component.

Verify the repair.

Perform root cause analysis..

What is troubleshooting and its types?

Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. … In general, troubleshooting is the identification or diagnosis of “trouble” in the management flow of a system caused by a failure of some kind.

How do you troubleshoot LAN and WAN?

To troubleshoot your WAN or LAN port:Plug in the power adapter of your router to the power outlet.Turn on the router and wait for the power LED to become solid green or white. … Take one Ethernet cable, and connect one end to any of the router’s LAN port, and the other end to the router’s WAN port.Check the LEDs.

How do you troubleshoot an operating system?

Basic Troubleshooting Process for Operating Systems.Applying the Troubleshooting Process to Operating Systems. … Establish a Theory of Probable. … Test the Theory to Determine. … Establish a plan of Action to Resolve the Problem and Implement the. … Verify Full System. … Document Findings,More items…

What is the last step in the troubleshooting methodology?

The steps are: identify the problem, establish a theory of probable cause, test the theory, establish a plan (including any effects of the plan), implement the plan, verify full system functionality, and—as a final step—document everything.

What are the steps in troubleshooting?

9.2 General Steps to Troubleshoot an IssueIdentify the symptom: Identify the Type of Issue. Find the problem area. … Eliminate non-issues: Make sure the correct patches, drivers, and operating systems are installed. … Find the cause: Check for typical causes in the area. … Find the fix: Find a possible workaround.

What are troubleshooting skills?

In simple words, troubleshooting skills are the problem solving abilities of a person. … Ideal troubleshooting skills mean you begin with gathering maximum information to define the actual problem, and provide the best possible solution by generating and evaluating all possible solutions.

What are troubleshooting tools?

Some of the basic network troubleshooting tools are as follows:Ping.Tracert/ Trace Route.Ipconfig/ ifconfig.Netstat.Nslookup.Pathping/MTR.Route.PuTTY.

When troubleshooting a circuit where do you start?

Electrical Troubleshooting in Seven StepsGather information. Gathering information is a logical first step in any troubleshooting endeavor. … Understand the malfunction. … Identify which parameters need to be evaluated. … Identify the source of the problem. … Correct/repair the component. … Verify the repair. … Perform root cause analysis.

Why is it called troubleshooting?

The verb troubleshoot has been around since the early 1900’s, from the noun troubleshooter, or in the 1890’s, trouble-shooter. This was the name given to workers who repaired telegraph or telephone lines.

What is troubleshooting and maintenance?

Troubleshooting: Depend on procedure to fix the problem after it’s happen. Maintenance : Avoiding the problems and keep the system out of issue.

Which of the following is part of Step 5 in the six step troubleshooting process?

Establish a plan of action to resolve the problem and implement the solution. What is Step 5 of the Six-Step Troubleshooting Process? Verify full system functionality and if applicable, implement preventative measures.

What is the first step in troubleshooting?

Identify The Problem. In the first step of the troubleshooting process you identify the problem. … ESTABLISH A THEORY OF PROBABLE CAUSE.Test Theory To Determine Cause. In this step you test the theory you came up with in step 2 to ensure that’s what’s causing the issue. … Establish An Action Plan And Implement It.

What are the types of troubleshooting?

Here we will explore the different kinds of troubleshooting steps and the tools we use for fault detection and closure of the same.Troubleshooting IP Problems.Troubleshooting Local Connectivity Issues.Correcting the Repetitive IP address Entry Issue.Troubleshooting Physical Connectivity Issues.More items…•

What do you think is the most effective troubleshooting process?

Let’s look at six best practices that will make troubleshooting a less time-consuming, more effective undertaking.Collect enough information to replicate the issue. … Customize your logs for actionable insight. … Create useful error output at the source-code level. … Don’t mistake symptoms for root cause.More items…•

What is another word for troubleshooting?

What is another word for troubleshoot?checkdebugrepairfixunscramblerestoreuntangledelouseadjustservice105 more rows

What is troubleshooting in mobile phone?

General troubleshooting tips for Android devicesRestart your device. It might sound simple, but sometimes that’s all it takes to fix a bad connection.If restarting doesn’t work, switch between Wi-Fi and mobile data: Open your Settings app “Wireless & networks” or “Connections”. … Try the troubleshooting steps below.

What is the basic troubleshooting?

Troubleshooting is the process of diagnosing the source of a problem. It is used to fix problems with hardware, software, and many other products. The basic theory of troubleshooting is that you start with the most general (and often most obvious) possible problems, and then narrow it down to more specific issues.

How do I detect network issues?

How to Troubleshoot a NetworkCheck the hardware. When you’re beginning the troubleshooting process, check all your hardware to make sure it’s connected properly, turned on, and working. … Use ipconfig. … Use ping and tracert. … Perform a DNS check. … Contact the ISP. … Check on virus and malware protection. … Review database logs.