Quick Answer: How Do I Get A Hold Of Telkom?

How do I cancel my Telkom contract?

To cancel your service online, all you have to do is go to MyTelkom and select Manage Accounts, select Relevant Service / Account and select Cancel Applicable Services.

You should then receive a reference number and a case number.


How do I report a Telkom fault via SMS?

@TelkomZA on Twitter: “Hi, you can report your fault via sms by texting “SERVICE” and your landline number to 30591.

How long does Telkom take to approve a contract?

72 hoursIt takes up to 72 hours after you have sent all documentation required when applying for a contract.”

How do I get a hold of my Telkom technician?

Calling Telkom Directly. Call 10120 to speak with a customer service agent. This number will connect you with a customer service specialist who will help you with any general issue or concern. You may need to wait on hold for a few minutes, but they will handle any question or concern that you may have.

What is Openserve?

Openserve is the wholesale business unit of Telkom, and provides wholesale products and services to other licensed telecommunications service providers through an open access network.

Which is faster LTE or Fibre?

LTE is not as fast as Fibre, but it moves house more easily. LTE at Home can achieve speeds of up to 50Mbps. It’s not quite as fast as Fibre, and because it’s airborne, a little more prone to external factors such as bad weather playing a part in the speeds you get.

Which is the best Fibre broadband provider?

Who has the best fibre broadband deals?Virgin: best for faster speeds.BT: best all-round.Vodafone: cheap prices for fibre internet.Sky: best for TV add-ons.Plusnet: cheapest prices around for fibre.

Why is my Telkom ADSL not working?

If you are experiencing slow, intermittant or no internet connection you can try the following steps to repair your network: Check that your ADSL telephone line has dial-tone. Make sure all the required Micro filters are in place and correctly connected. Ensure the modem is switched on, by checking the power LED.

How fast is a 10 Mbps Fibre line?

approximately 10 megabits/second10 Mbps delivers internet download speeds at approximately 10 megabits/second and upload speeds up to 1 megabit/second.

Are 0861 numbers toll free?

“With reference to ShareCall (0860) and MaxiCall (0861) numbers, these are not toll-free services. … Here’s the thing – provided you call from a Telkom line, an 0800 number should be free to you but the called party pays. The ShareCall numbers, those beginning with 0860, mean you pay only the cost of a local call.

Who is the CEO of Telkom?

Sipho Maseko (Apr 2013–)Telkom/CEOSipho Nkosinathi Maseko, Telkom SA Soc Ltd: Profile and Biography – Bloomberg Markets.

How do I contact Telkom?

Select the department you want to talk to below:081180. Free from your Telkom Mobile Phone.For Sales 10213 For Service 10210. Free from your Telkom Landline.For Sales 10213. Free from your Telkom Landline.10214. Free from your Telkom Landline.

How do I sign into my Telkom dispute?

If you experience a problem with your Telkom service, call 10212 or for account enquiries call 10210. Ask the agent for a reference number. In those unfortunate instances where a problem arises, Telkom will follow the procedures outlined in this section in attempting to resolve your complaint expeditiously.

What is the Telkom toll free number?

0800 Toll Free – Calls at No Charge to the Caller.

How long does Openserve take to install Fibre?

Once the line has been installed in your premises it can take up to 5 days for the provider to activate your line. As soon as your Fibre line is active, you can be connected to Axxess Fibre within 24 Hours.